EDCH SOLUTIONS

In the ever changing mobile market place , EDCH solutions are the bespoke offering for every telecom operator to match with the rapidly changing technology and delivering new content & service in order to meet the personalized end users demand. Pioneers in innovation for more then 25 years , EDCH offers tried and tested solutions to enables mobile companies to operate swiftly , proficiently and productively.

Be it roaming solution, Real time intelligence or revenue protection, EDCH solutions are one of its kind tailor made techniques that mobile operators can use to enhance seamless end user experience.

Wifi Hub
EDCH WiFi Hub
Delivering consistent user experience across platforms.

EDCH’s WiFi hub is the first WRIX-capable hub, and based out Dubai, UAE. Targeted towards roaming, it offers operators the advantage of swift service launch. The GSM Architecture-based, cross platform hub has a global partner hub footprint that all subscribers can access with a single connection. It is ideal for international-roaming and domestic WiFi offload.

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Key Features
Hosted platform in Dubai-UAE.
Enabling swift service launch.
Exceptionally low CapEx/OpEx.
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Benefits
Seamless SIM-based Authentication.
Carrier Wholesale rates.
Wide Device & Wi-Fi Network support.
Integrated GSM-based Clearing & Settlement.
Roaming Data Packs
Data Rating and Packs
Flexibility & Security on Real-time Data Services.

As data is now emerging as the new revenue stream, operators need flexible charging solution to maximize their profits while meeting user demands and providing them with various bundling options. Data Rating and charging solution provides a central point for the monitoring, controlling, rating and real-time charging of data services that operator offers to subscribers.

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Key Features
Faster TTM.
Data service readily available to roamers.
Real-Time charging to minimize any fraud.
Increase Data service usage and Increase Revenue.
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Benefits
Flexible bundling & charging criteria with real-time charging
Enhanced customer satisfaction from flexible customer-controlled data usage options
Lower operational expenses with increased revenue
Bill Shock Prevention
Bill Shock Prevention
Bill shock prevention for better Data Experience.

The use of roaming data services remains limited, largely due to consumers’ fear of large, unexpected bills. The distress caused by these large bills has angered consumers in many countries which resulted in triggering regulatory action ending with the introduction of new legislations to establish measures to prevent bill shock and save travelers money. Bill Shock Prevention addresses this worldwide phenomenon.

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Key Features
Multilingual SMS Notification.
Automatic Blocking with notification for additional consumption.
Option to unblock and resume data service.
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Benefits
Allow the operator to tackle customers’ bill shock concerns.
Enable the operator to address the data service mass market.
Enhance customer satisfaction.
Encourage postpaid roaming users by offering a flexible control on their accounts.
Real-time Intelligent Fraud Management Solutions & Revenue Assurance
Fraud Management
Detection of Fraud ensuring Revenue assurance.

The challenge of a fraud management system is to offer a maximum spectrum of detection scope and realizing this in a real-time fashion even for extreme high data volumes. The Detection of Fraud, or the calculation of transactional charges and the optional provisioning of several Revenue Assurance functions is important for every network operator.

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Key Features
Specific attributes of a single call.
Aggregated behavior, like sum of costs.
Taking into account usage of different services.
Time dependencies between services.
The Subscriber Space and mode.
Different time dimensions in the observation.
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Benefits
xDR Leakage Analysis.
Prepaid Verification.
Provisioning Cross-Check.
Rating Verification.
Interconnect Verification.
Silent Roamers predictive analysis
Silent Roamers Analytics
Maximizing roaming revenues with intelligent information.

The Silent Roamers Predictive Analysis enables operators to redefine roaming packs based on their customers’ historical and behavioral data. It takes into account service usage, demographics and travel history & patterns, enabling the operators to offer their customers diverse roaming packs and usage limits.

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Key Features
A valuable aid in roaming agreement negotiations.
Strong incentives for operator groups and preferred partners.
Flexible steering criteria definition to suit different situations.
Improved end user satisfaction with the roaming service.
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Benefits
Advanced steering criteria including Percentage distribution, Subscribers’ Communities, Date, time based & VLR based steering.
Manual network selection.
Handset Vulnerability safeguard.
Message simulation.
IMSI Blacklisting.
Anti-SOR Immunity.
Comprehensive Reporting.
Border Traffic steering module.
OTA steering
Next Generation Intelligent Traffic Steering
Intelligent Traffic Steering and Border Management
Intelligent Traffic Steering
Steering outbound roamers towards preferred networks.

Based on GSMA Steering of Roaming guidelines, the International Traffic Steering & Border Management offering enables operators to direct their outbound roamers towards partner networks. Key features of this facility include advanced steering criteria, border traffic steering, IMSI blacklisting, Anti-SOR immunity and comprehensive reporting capabilities.

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Key Features
Advanced steering criteria: Percentage distribution, Subscribers’ Communities, Date and time based steering, VLR based steering.
Manual network selection.
Handset Vulnerability safeguard.
Message simulation.
IMSI Blacklisting & Anti-SOR Immunity.
Comprehensive Reporting.
Border Traffic & OTA steering module.
Next Generation Intelligent Traffic Steering.
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Benefits
A valuable aid in roaming agreement negotiations.
Strong incentives for operator groups and preferred partners.
Flexible steering criteria definition to suit different situations.
Improved end user satisfaction with the roaming service.
Welcome SMS
Welcome SMS
Effective communication for increased customer satisfaction.

The EDCH Welcome SMS facilitates personalized and informative SMS messages to both inbound and outbound roamers. The solution, which operates on flexibly defined criteria, enables dynamic message content based on subscriber profile, for effective, on-point communication to roaming customers.

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Key Features
Dynamic Message Content.
Automatic Messaging.
Campaign Messaging.
Subscriber Profile Based Messaging.
Multiple Message Format.
Roamer Blacklist.
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Benefits
Automated messaging triggered by movement of roamers.
Personalized SMS to both inbound and outbound roaming customers.
Subscriber profile-based messaging & Roamer blacklist.
Local Breakout
Local Breakout
One network roaming’ packages for outbound roamers.

EDCH’s Local Breakout solution retains roamers who would otherwise turn off their data services before departing their home network. It accomplishes this by reducing back haul and its associated costs, improving the end-user’s experience. In retaining these users, the operators increase their revenues in data usage as well as additional voice an SMS revenues that these users generate.

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Key Features
Quick and simple to deploy, fast time to market.
Complete solution with fully integrated charging, casual use passes, self-care and multiple notification options.
Proven interoperability with a broad variety of vendors and requiring minimal changes to existing network infrastructure.
Support for all access network types including LTE, 3G, 3.5G prepaid, postpaid and hybrid subscribers and devices on one integrated platform.
Backhaul traffic and associated cost reductions for group operators.
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Benefits
Complete solution with options for charging, casual use passes, self-care and multiple notifications.
Proven interoperability with minimal modifications to existing infrastructure.
Support for all network types: LTE, 3G, 3.5G, prepaid, postpaid & hybrid subscribers.
Revenue Assurance
Revenue Assurance

Revenue assurance service eliminates the risk of lost revenues with end to end solutions in the billing cycle. Secure and accurate information about your overall billing chain, with effective and targeted actions for problem areas eliminates losses in the rating and billing chain.

SMS Anti-Spam
SMS Anti-Spam

SMS-Gate is an integrated anti-spam and security tool which helps protect network performance and messaging revenue streams. SMS-Gate provides both network visibility and signaling traffic insight, whilst preventing security breaches and unauthorized delivery. It is designed in line with GSMA IR.71,IR.82 and AA.50 fraud prevention recommendations and procedures. The EDCH SMS-Gate solution can be implemented in two different modes:

EDCH SMS-Gate network monitor (passive component) EDCH SMS-Gate (active component/filter)

Mobile Recharge Anywhere
Mobile Recharge Anywhere

Mobile Recharge Anywhere enables an operator to allow its roaming subscriber to use scratch cards of a visited network.

Prepaid subscribers need to easily recharge their accounts while roaming. The “out of credit” problem becomes a real challenge for subscribers while roaming. The purchase of a local SIM card might be the only solution to overcome prepaid account limitations.

EDCH’s Recharge Anywhere service can offer operators a true differentiator in the international business and thus competitive advantage, confirming market leadership and a reputation for innovation.

The Recharge Anywhere service is a new tailored service that enables operators’ prepaid subscribers to recharge their accounts while roaming using locally available scratch cards in the country they are visiting.

Customer targets are all pre-paid customers (especially active roamers), residential market, travelers, vacationers, expatriates coming back to their home country during vacation etc.

Access to Recharge Anywhere service is provided to all subscribers of EDCH’s MMT Hub integrated operators.

International Airtime Remittance
International Airtime Remittance

EDCH would like to introduce our new enabled service called International Airtime Transfer to our new and existing operators where their subscribers can send airtime to their beloved once who are on different network.

We proudly say that we have Global Reach Across 6 Continents Including Largest Remittance Corridors, which is connected to over 350 mobile operators in 100 countries reaching 3.6 billion prepaid mobile users.

Apart from Airtime Transfer, EDCH also provide In-Kind service which is one of the distinguisher from other market players. Currently we have are tied up with DTH TV, Grocery, Pharmacy, Public Transit, Electricity, public transit and SIM Card in difference countries.

We guarantee you the best price and offer. For more details please contact us.

International Money Remittance
International Money Remittance