Problem and Solution

Identifying Pain Points of Customers while using Airtime or Recharge services

- Distribution and management of electronic vouchers
  Managing and distributing electronic vouchers remains a challenge across various channels.
- Promotional activities within the distribution channel
  Promotions within distribution channels are not always optimized, limiting visibility.
- Lack of market share in underserved markets (remote areas)
  Underserved regions such as remote areas lack adequate market presence and customer engagement.
- Lack of available top-up channels for roaming customers
  Roaming customers face difficulties in accessing top-up channels while abroad.
- Unavailability of home operator to top-up an account while in roaming
  Roaming customers often cannot access their home operator for account top-ups, causing frustration.

- Distribution Management
  Streamlines distribution network of electronic vouchers from operator to end users.
- User Accessibility
  Allows end-users to share and top-up their accounts, whether in home network or roaming.
- Partner Integration
  Provides API for partners to top-up or recharge customers, enhancing accessibility and convenience.