FAQ
What is EDCH's Fintech hub pricing model?
- EDCH offers flexible pricing tailored to client needs, including:
- Setup fees.
- Monthly fees.
- Usage-based fees (revenue share or transaction-based).
- Minimum committed fees.
- Software and hardware costs.
- CAPEX Model 1:
- Set-up fee in one-time payment.
- Operator can proceed to monthly payment within 3 years and acquire the solution.
- Benefit from Enterprise support 24/7 + annual License renewal (monthly payment).
- CAPEX Model 2:
- Operator acquires the solution in one-time payment.
- Benefit from Enterprise support 24/7 + annual License renewal (monthly payment).
- OPEX Model:
- Set up fees in one-time payment.
- Revenue Share (Minimum monthly fee) or Monthly fixed fees.
- Enterprise support 24/7 including onsite dedicated engineer.
What are the key benefits to EDCH clients for partnering with us?
-
For MNOs & Service Providers:
- New revenue channels.
- Enhanced customer experience.
- Increased customer acquisition and retention.
- Higher data traffic and ARPU.
- Reduced billing costs.
- Improved brand image.
For End Users:
- Ease of use and accessibility.
- Financial services for both banked and unbanked.
- Reduced security risks with cashless transactions.
- Convenient remittances, including international transfers.
What are the legal and regulatory requirements by the MNOs & others to launch services ?
-
Pre-launch (By MNOs/EDCH Customers)
- MFS Wallet License (if applicable in the country)
- L2 and L3 Scheme certifications
- PCI MPOC Certification
- PCI S3 Certification
- Service Agreement between EDCH & Customer.
- Hardware & Software to be ready.
- AML compliance.
-
Post-launch (By MNOs/EDCH Customers)
- Renewal of Service Agreement between EDCH & Customer.
What are technical requirements by the MNOs & others to launch services ?
- Integration between EDCH MFS Platform & customer services platform (HLR, CRM, POS, and others)
- Software installations and updates if needed.
- Hardware installation and updates if needed.
How can businesses integrate EDCH’s MFS Suite with their existing systems?
- EDCH offers a unified API for integration, ensuring a consistent customer experience across channels.
- Technical support and documentation are provided to ensure seamless setup.
How secure are the transactions processed through EDCH’s platforms?
- EDCH prioritizes security with PCI certifications.
- AML compliance to ensure regulatory adherence.
- Secure channels including USSD and SMS.
- Advanced encryption to protect sensitive data.
- Robust data privacy measures to safeguard client information.