Problem and Solution
Identifying Pain Points of Customers while using International Money Transfer
EDCH Fintech and Digital Payment Hub

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P R O B L E M
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Customer experience varies by location
The quality of customer experience differs greatly across regions, affecting satisfaction.
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Differences in payment systems
Inconsistent payment systems across markets complicate integration.
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High cost of international transfers
Cross-border transactions incur significant fees, limiting accessibility.
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Unbanked customer base
A significant portion of customers lack access to banking services.
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Security concerns
Concerns about data breaches and fraud reduce trust in digital platforms.
S O L U T I O N
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Uniform QR code for money transfers
A standardized QR code system enables seamless and secure transactions.
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Transparent, volume-based transaction fees
Flexible fees aligned with transaction volumes ensure fairness.
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Accessible channels for unbanked customers
Innovative solutions ensure financial services are available to everyone.